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Importing?

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Queet:
Hi, I did a quick search, but wasn't able to find what I was looking for on the forums, so was hoping you would be able to help me.

I've been trying to import movie information from imdb.com, after doing so, the data downloaded measurement increases, and with the section that is being downloaded changes, but so far it has always just stopped after awhile, not downloading any more and appearing to stop responding (the only way to get it to do anything is to alt ctrl del stop vddb process (or whatever it's called).
I've tried this with imdb and allmovie.com too, however this after awhile stopped responding and said so.

While the program may have been downloading more imformation when it appeared not to be responding, the program would dissappear and reappear (both on task bar and the window) as if it were closing and reopening again, doing it once every few seconds.  The 'cancel' button does not change when hovering over it, neither does the close, minimise, or maximise buttons, or any of the toolbars.

I just tried getting a poster for captain america the first avenger and was able to (from amazon.co.uk), trying now to get movie information from imdb.com.  So far stuck on tt0458339/reviews (66855 bytes). I'm fairly sure that's where one of the other attemps to download movie information failed too. This has been tried on: Captain America, Arriety, and Battle Los Angeles.

I'm running version 0.9.9.21 on Windows 7 (x64)
I couldn't find any problem like mine on the forum, but I do appologise if I've overlooked it.
Does anyone know what's happening?

Edit: Left the Captain America one running, and eventually the download timeout'd.

nostra:
First of all, check if you have the latest plugins and scripts. Also check if the problem is reproducable in 1.x beta.
If nothing helps, then start PVD with -debug command line parameter, reproduce the problem and post the log.txt file created in the application folder.

Queet:
Yup, it was all updated.
Downloaded the beta, and retrying with capt. america.
Took awhile, but it got the information. Trying now with Battle: LA and it seemed to do it a lot faster. And lastly Arriety... and again it's done.
Looks like it's solved! Thanks!

rick.ca:

--- Quote ---Looks like it's solved! Thanks!
--- End quote ---

Not so fast... ;)

I've noticed exactly the same thing with the beta for some time now (with the current and previous releases). I assumed it was beta issue, but I haven't been using 0.9.9 much. I doesn't happen consistently, so I've been waiting to see if I could find any evidence of what's going wrong.

I have noticed the IMDb plugin seems to get 'stuck' on the same page (when the problem is happening). I'm not sure, but I think it was the Review page. If the problem is with the plugin, the program should gracefully recover rather than freezing.

Hmm. I wonder if the timeout settings have something to do with this. I notice mine include a 60 second Download thread timeout with 2 Retries on failure. If that means the program would be unresponsive for 3 minutes while a plugin was stuck on something, it's likely I've never been patient enough to wait it out. :-\

Queet:
Yep. Using the import from imdb for Black Swan, tried it once - it stopped responding, and I left it until windows said it had stopped responding (rather than assuming it was).
I've got no idea how to do command line stuff, so have no idea how to do a debug command unfrotunatly. Second attempt, it timeout'd. Third attempt: it managed it.

Also, had noticed that a few of the movies had been deleted from the file (such as black swan) along with the movie screenshots - it's not a big deal, but figured I should mention it incase it wasn't known. :P

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