Personal Video Database

English => Support => Topic started by: lashag on December 06, 2009, 06:15:50 am

Title: mkv files not recgonized in 9.9.14
Post by: lashag on December 06, 2009, 06:15:50 am

I've recently started to save my files as mkv's.   When I scan for new movies they don't import and when I try a manual import they are not recognized in at all.  Do I need some type of plug in?  Txs

Title: Re: mkv files not recgonized in 9.9.14
Post by: rick.ca on December 06, 2009, 06:42:49 am

Welcome, lashag.

There should be no problem with MKV's (mine work fine). Is it included in the File Extensions list at Preferences - File Scanner? Is there anything else in the file scanner preferences that is causing them to be excluded—due a different file path or file naming convention?

Title: Re: mkv files not recgonized in 9.9.14
Post by: lashag on December 06, 2009, 11:34:13 am

After checking the extensions I see it is M4V and that extension doesn't seem to be in my preferences.  Is this a working file extension?  If so how do I add it?  Txs

Title: Re: mkv files not recgonized in 9.9.14
Post by: lashag on December 06, 2009, 11:46:19 am

I figured it out...I typed in .m4v extension and hit add under preferences and file scanner.  Too simple, I had to complicate it. Txs for the wonderful program.