Personal Video Database

English => Support => Topic started by: skittle on October 24, 2011, 05:54:49 pm

Title: Bug Report: complete crash while switching between entries
Post by: skittle on October 24, 2011, 05:54:49 pm
Hi everyone,

I used PVD for more than 2 years by now. It's the first time I am having a major problem and just can't handle it by myself.

After changing between 3 or 4 different database entries, the PVD just stops reacting at all and I have to restart it. I added the bugreport as an attachment to this post and hope somebody could help me out fixing this problem.

I reinstalled the program, which didn't help at all. The Beta Version of PVD 1 seems to work fine with the same database though.

[attachment deleted by admin]
Title: Re: Bug Report: complete crash while switching between entries
Post by: nostra on October 24, 2011, 06:45:42 pm
Does it always crash on certain records?
Title: Re: Bug Report: complete crash while switching between entries
Post by: skittle on October 24, 2011, 07:10:34 pm
I wish it would do so, but it's not. It even happens with really old entries, I had no problems with for the last months.

After some testing I realised that something similar is happening with the beta version of 1.. I am using the tabbed Classic skin and the Main tab becomes empty (see screenshot: it shows totally nothing, no images, no rating, no text at all), but the File tab is still looking ok. And I can still switch between the entries, which caused a crash with the stable 0.9 version. Same issue with Classic Tab Remix skin.

What I found out by now, is that the same database works fine with the PVD Classic skin with no tabs, which is sad, because I got used to the tabbed version other the past 2 years.

[attachment deleted by admin]
Title: Re: Bug Report: complete crash while switching between entries
Post by: nostra on October 24, 2011, 08:26:03 pm
Can you make screenshot of the whole record when its working with the classic theme?
Title: Re: Bug Report: complete crash while switching between entries
Post by: skittle on October 25, 2011, 04:39:51 pm
Here you go, let me know if you need anything else

[attachment deleted by admin]
Title: Re: Bug Report: complete crash while switching between entries
Post by: nostra on October 25, 2011, 11:42:05 pm
It has smth to do with the size of the controls. Post a screenshot of a fully filled record with Tabbed Skin that still works. Try changing the size of the main window - would it change anything?
Title: Re: Bug Report: complete crash while switching between entries
Post by: skittle on October 26, 2011, 06:24:59 pm
Usually I run the PVD in maximized mode. My screen resolution is 1280x720. I tried the normal window mode (not maximized), but the issue still occurs. If I switch it to 1920x1080, the problem seems to come faster than at a lower resloution, so you might be right about the size problem.

Attached to this post you'll find a screenshot of working tabbed skin.

[attachment deleted by admin]
Title: Re: Bug Report: complete crash while switching between entries
Post by: nostra on October 26, 2011, 11:59:22 pm
Hmm, I have checked the code multiple time, but unfortunately I can't understand what exactly is going on there. Can you upload your database somewhere, so I can use for my tests? I can provide you access to my FTP if you need...