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Support / Documents data folder could not be found!
« on: March 04, 2010, 10:51:40 am »
Have been using PVD for a long time, and have been very happy with it. However now every time I launch the program I get the message: 'Documents data folder could not be found!'. Closing the message, the program launches but with no data.
I've tried moving the .pvd file to different locations - Various folders in C: and on my NAS, to no affect. I've tried 'File > Open...', with no success, even though the .pvd file is there.
I've tried launching it via the .pdv file itself, but all I get is an error message: 'An error occurred in the application' with a number of button options.
I've tried uninstalling and reinstalling, and occasionally it will open the file perfectly, but more often I get a different message saying: "4:Unable to complete network request to host"QNAPMedia" Failed to establish a connection. The system cannot find the file specified". But if I reboot my computer and try and open PVD again, I get the 'Document data folder could not be found' again.
I'm running Windows 7, and a QNAP TS-439 PRO TURBO NAS.
With the reinstall error message, I'm wondering if it has something to do with the QNAP NAS and Windows 7 Libraries, even though all files are on C:/, and I've not tried to connect to the QNAP server.
I'm not very experienced with NAS, so any help would be appreciated.
Steve
I've tried moving the .pvd file to different locations - Various folders in C: and on my NAS, to no affect. I've tried 'File > Open...', with no success, even though the .pvd file is there.
I've tried launching it via the .pdv file itself, but all I get is an error message: 'An error occurred in the application' with a number of button options.
I've tried uninstalling and reinstalling, and occasionally it will open the file perfectly, but more often I get a different message saying: "4:Unable to complete network request to host"QNAPMedia" Failed to establish a connection. The system cannot find the file specified". But if I reboot my computer and try and open PVD again, I get the 'Document data folder could not be found' again.
I'm running Windows 7, and a QNAP TS-439 PRO TURBO NAS.
With the reinstall error message, I'm wondering if it has something to do with the QNAP NAS and Windows 7 Libraries, even though all files are on C:/, and I've not tried to connect to the QNAP server.
I'm not very experienced with NAS, so any help would be appreciated.
Steve