Personal Video Database

English => Support => Topic started by: thomazlombi on June 09, 2010, 05:05:22 pm

Title: mp4 files
Post by: thomazlombi on June 09, 2010, 05:05:22 pm

Can't create screens with automatic screenmaker of mp4 files. It's trying to capture but didn't show anything.  >:(

Title: Re: mp4 files
Post by: nostra on June 09, 2010, 07:39:28 pm

Are you using the latest version of the program? Does the file name contain Unicode characters?

Title: Re: mp4 files
Post by: thomazlombi on June 14, 2010, 08:17:33 pm

Yes, I have the latest version of the program, it's just name + .mp4, it won't work.

Title: Re: mp4 files
Post by: thomazlombi on June 14, 2010, 08:28:35 pm

Now, I do it with the manual screenmaker, it's a solution but it should work automatic.

Title: Re: mp4 files
Post by: rick.ca on June 15, 2010, 12:58:42 am

It works for me, although I have to refresh the record before they're visible.

Title: Re: mp4 files
Post by: buah on June 15, 2010, 08:33:21 am

It works for me even without refreshing.

Title: Re: mp4 files
Post by: thomazlombi on June 15, 2010, 08:10:21 pm

Ok, maybe that i use windows 7 ultimate?
Well if there is no probleme for other users, it won't lies on the programe itself.

Title: Re: mp4 files
Post by: nostra on June 15, 2010, 08:18:35 pm

I use Win 7 Ultimate as well. The problem is 100% ffmpeg not supporting this particular video codec used in your files. You could try to search for another build of ffmpeg supporting the codec you need.

Title: Re: mp4 files
Post by: thomazlombi on June 15, 2010, 09:18:03 pm

Thanks, maybe that's the problem i have. I will look for that codec ;)

Title: Re: mp4 files
Post by: thomazlombi on June 15, 2010, 10:46:28 pm

I solved the problem, in the Extra - Options of the screenmaker the MS DirectShow was enabled, now i selected the second where i linked the ffmpeg.exe and it now works fine.