Personal Video Database

English => Support => Topic started by: habakukCZ on May 12, 2015, 01:44:07 pm

Title: Error code 13
Post by: habakukCZ on May 12, 2015, 01:44:07 pm

Please help!
After starting the program, I found this note:

internal Firebird consistency check (cannot find record fragment (248), 
            file: dpm.cpp line: 1246)
            Unsuccessful execution caused by a system error that precludes
            successful execution of subsequent statements
            Error Code: 13

Then open an existing file that is empty. The new file can not be loaded and closing the show:

madExcept 3.0 · non-commercial edition
           internal Firebird consistency check (can't continue after bugcheck)
           Unsuccessful execution caused by a system error that precludes successful execution of subsequent statements
           Error Code: 13.

Any idea?
Thanks

P.S.
PVD 1.0.2.7 # OS: Windows 8.1

Title: Re: Error code 13
Post by: mgpw4me on May 12, 2015, 02:42:56 pm

If you just downloaded the program, there may have been an error during the download.  If you've been using the program successfully, and this just came up, you may have had a disk error (ie. power outage while Windows was still running, or whatever).

Either way it sounds like a corrupted PVD installation.  Re-install from a "good" source will ensure it's not a program issue.

Title: Re: Error code 13
Post by: habakukCZ on May 12, 2015, 08:51:53 pm

He made repeated reinstallation + removal settings + removal of registry cleaning. It helped. Thank you.

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