Author Topic: External HDD unrecognized  (Read 1328 times)

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Offline Jeroen

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External HDD unrecognized
« on: July 02, 2012, 07:02:06 pm »
Dear forum members,

When I want to make a movie master of video files on my external HDD, and thereby using the file directory list, the drive isn't recognized. Normally I'm using windows explorer and searching through the entire disc is possible. I don't have any clue, it's not visible in the list.

Details external HDD:
WD My Book Essential 2 TB 5.0 Gbps (USB 3.0) - [I'm using USB 2.0 at the moment, because the notebook has 2 USB 3.0 ports that are somehow broken.]
Details system:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.120503-2030)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: HP EliteBook 8540w
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM) i5 CPU       M 540  @ 2.53GHz (4 CPUs), ~2.5GHz
             Memory: 4096MB RAM
Available OS Memory: 3958MB RAM
          Page File: 7006MB used, 1357MB available
        Windows Dir: C:\windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

Hope to hear from you soon.

Yours faithfully,

Offline doust

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Re: External HDD unrecognized
« Reply #1 on: July 06, 2012, 07:07:42 pm »
Through fear of the wrath of others may I tell you what I did when this happened to me?

Create the PVDB but leave it blank (erase all those which have failed to work), also delete the shortcut on desktop (as it take you to the wrong destination.

Use your External hard drive to open your Movies.BAK or whatever you have stored it as.

It should then open in your PVDB

Back up to Computer C Drive>Programs>Program Files(x86)>PVDB folder

Next time you open it from programs it should be there. Back up to external drive later as well.

Hope this works :)