English > Support

[SOLVED] Actors' roles aren't being imported

<< < (6/16) > >>

rick.ca:

--- Quote from: Ally on August 26, 2010, 06:24:43 pm ---First of all, many thanks for having me in this forum.........PVD is a wonderful program and I know I'm gonna have a lot of fun updating my collection of movies.
--- End quote ---

Welcome, Ally.

Thanks for trying, but we already checked this.


--- Quote ---Edit pvdconfig.ini and inspect/overwrite appropriate sections with this...
--- End quote ---

Previous tests forcing the use of the default configuration should have ruled-out the configuration file as the source of the problem.


--- Quote ---All the credits are as "in database". I am pretty sure the problem has smth to do with this:
Set IMDB plugin to overwrite Actors field and the problem should be fixed.
--- End quote ---

I agree that's the way it looks, but I thought we had already ruled that out...


--- Quote from: RazorHall on August 24, 2010, 05:01:41 am ---Yes, those check boxes were a bit confusing at first, but shortly after joining the forum, I found a helpful post that explained how they worked.   I've experimented with both the shades and checkmarks, but lately I can't get the roles to download either way.
--- End quote ---

RazorHall, regardless of the impact on this situation, the overwrite settings for all people fields should always be set to overwrite (i.e., a solid check mark). This helps maintain the integrity of the movie/people relations in the database.


--- Quote ---To my mind, this appears to be a user-specific issue.  That means either the configuration files are corrupt or the database is.  The fact that the problem comes and goes to me indicates that there may even be a hardware issue...
--- End quote ---

In other words—it has to be a configuration, database or "system" problem—and it seems we've ruled-out the first two. And one possible system problem is a corrupt installation file. If that has happened, it's important to run ScanDisk anyway, but I don't know if you could be sure that would fix the problem. A more direct approach would be to reinstall the program—in a way that ensures all files are replaced (the installation routine should do this anyway, but in this circumstance we want to be absolutely sure)...

0. It probably doesn't need to said at this point, but prepare yourself for this making no difference whatsoever...  :P
1. Move the configuration and database files to a secure location where they won't be found by the program.
2. Uninstall the program.
3. If they still exist, delete the installation, configuration and data folders.
4. Run ScanDisk.
5. Reinstall the program.
6. Test using the default configuration and database to see if the problem remains.
7. Replace the configuration and database files with the old ones, and test to see it the problem remains/returns.

RazorHall:
Thanks to the last few people who offered possible solutions!  Unfortunately, none were successful.  I haven't tried your latest one yet, Rick, but will shortly.  First I wanted to mention something I just noticed, which may or may not be helpful.  I tried importing the Actors information for a recently added movie using the AllMovie.com plugin, and both the actors and roles were downloaded successfully.  I deleted the Actors field and tried the IMDB plugin once more, and as usual the roles were missing.  Again, I don't know if that information is useful at all, but I just thought I'd throw it out there.   :)

nostra:
-I do not think it is a database issue, because those in 99% cases produce error messages.
-It should not be a problem with the plugin, because no other users can reproduce the problem (same for the application itself).
-I do not think it is a hardware problem as such problem usually produce random results and error messages from the system.
-It could be a problem with the system configuration, but I can't imagine which option should be changed.

P.S. How is actually your "Merge filmography" option set?
P.P.S. attach your pvdconf.ini, so I can take a look at it

RazorHall:
The "Merge filmography" box is empty, not checked or shaded.  I've attached the pvdconf.ini file below.

[attachment deleted by admin]

rick.ca:
I think we need a reward for the one who solves this. I wonder if they've cast the lead for this yet. :D

Navigation

[0] Message Index

[#] Next page

[*] Previous page