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[SOLVED] Actors' roles aren't being imported
RazorHall:
Latest update: even the complete uninstall & reinstall didn't make a difference, before nor after putting my configuration and database files back into place.
rick.ca:
If there's a place beyond stumped, I'm there. :P
mgpw4me@yahoo.com:
It would be a shame to let a thread die without resolution.
What (we think) we know...when adding a movie:
1) database is not saving actor roles (export plain text shows no roles)
2) other people with same O/S do not have same issue (user specific problem)
3) database is not the problem (new database = same issue)
4) configuration file is not the problem (new install = same issue)
5) hardware is not an issue (no cross-linked files)
6) when using manual updates or other sites (other than IMDB) the roles are updated
The next step would be to have a reasonable debug of exactly what is happening when the record is (supposed) to be added. The plugin doesn't provide this, so we don't know what (if any) errors are occurring when the role record is being added. Given that the person is added, but not the role, I really have to wonder that the database is intact...either that or the plug-in (that works for everyone else with the same O/S) is broken. I've had a number of issues with the database (ie. posters wont import) that were resolved by scanning the HD for errors.
My thought is that either we have not considered the true nature of the problem, or we have pretended to know things we do not. In either case, we need to confirm that we know what we think we do so we can move forward.
What we really need is more information about the failure. In particular, does the database command fail? If not, then the data should be in the database. If we don't get an error, then the database command "should" be working...assuming there is verification in the plug-in...something like 'number of records updated' after the update.
We know that manual entry of data works, so the data being passed to the plug-in isn't parsed correctly (but it is for other people) or there is some 'other' error occurring. That doesn't make sense since manual entry of data should be same the same as plug-in entry.
Was a scandisk done? If the imdb.dll was cross-linked, strange thinks could happen. If scandisk was done, I'm more than happy to write a script (with a ton of debug info) to get the info necessary to resolve this issue.
RazorHall:
--- Quote from: mgpw4me@yahoo.com on August 29, 2010, 12:45:05 am ---Was a scandisk done? If the imdb.dll was cross-linked, strange thinks could happen. If scandisk was done, I'm more than happy to write a script (with a ton of debug info) to get the info necessary to resolve this issue.
--- End quote ---
Yes, I ran scandisk a couple of times with the "automatically fix file system errors" option selected. I didn't run it with "scan for and attempt recovery of bad sectors" selected, though. I can do that if there's a chance it will help.
nostra:
I will provide a special imdb plugin version (probably tomorrow) to get missing information.
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